Reuniting you with your delayed, lost and/or mishandled belongings
Enter your File Reference Number and surname below:
Your airline or baggage handling agent will take care of locating your luggage. Once found and cleared through UK customs, BEX will deliver it to you.
The File Reference Number is located on the printed page or form that was given to you at the airport.
Once BEX takes custody of your luggage you will receive a text message with a 2 hour delivery window of when you can expect to receive it.
Email us at: firstname.lastname@example.org